Privacy Policy

When you contact us or request service, we may collect your name, phone number, email address, service address or ZIP code, appointment preferences, details about your plumbing needs, and any photos you choose to provide.

We may also receive basic technical information such as browser type, device type, and pages visited when website analytics are enabled.

We use the information you provide to respond to inquiries, schedule and deliver requested services, prepare estimates, communicate about appointments, improve customer service, and maintain appropriate business records.

We do not sell your personal information.

Photos and descriptions submitted through a service request are used to understand the issue and prepare for your appointment. Please avoid including unrelated people, documents, account numbers, or other sensitive information in uploaded images.

We may use trusted service providers to operate the website, deliver email or form notifications, store submitted information, or measure website performance. These providers receive only the information needed to perform those services.

We may disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.

We retain information only as long as reasonably necessary for customer service, business, legal, and recordkeeping purposes. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.

You may contact us to ask about, correct, or request deletion of personal information you previously submitted, subject to applicable legal and business recordkeeping requirements.